Trezoro Loyalty + Rewards is a customer loyalty and rewards application that integrates directly with your Clover POS system. This guide provides step-by-step instructions for installing and configuring Trezoro on your Clover device.
Setup Time: Approximately 10-15 minutes
Prerequisites
Before you begin, ensure you have:
An active Clover merchant account
Access to your Clover web dashboard
Administrative permissions to install apps
At least one Clover device (terminal or mobile)
Step-by-Step Installation Process
Step 1: Install Trezoro from the Clover App Market
Log in to your Clover web dashboard
Navigate to the Clover App Market
Search for "Trezoro Loyalty + Rewards"
Click the Connect button
Select your preferred subscription plan
Complete the installation process
Step 2: Configure Your Rewards Program
Open Trezoro from your Clover web dashboard
Configure your loyalty program settings, including:
Reward point values
Redemption rules
Customer earning criteria
Program terms and conditions
Step 3: Set Up Your Clover Device
The Trezoro app will automatically download to all connected Clover devices after web installation.
Locate the Trezoro app icon on your Clover device
Open the Trezoro app
Wait for the initial sync to complete (this may take 1-2 minutes)
Set your device-specific preferences
Verify that your rewards program settings appear correctly
Step 4: Start Using Trezoro
Once synchronization is complete, you can begin enrolling customers and issuing rewards immediately at the point of sale.
Troubleshooting Tips
App not appearing on device: Ensure your Clover device has an active internet connection and restart the device
Sync issues: Allow up to 5 minutes for initial synchronization between web dashboard and device
Configuration not showing: Verify you completed the rewards setup in Step 2 on the web dashboard
Next Steps
After installation, consider:
Training staff on enrolling customers in the loyalty program
Creating promotional materials to advertise your rewards program
Testing the enrollment and redemption process with a test transaction
Additional Support
For technical issues or questions about Trezoro setup, contact Trezoro support through your Trezoro dashboard portal or visit the Trezoro help center.