Selecting the appropriate subscription level for your customer loyalty and rewards program depends on your business size, customer base, and marketing feature requirements. This guide will help you choose between available subscription tiers and understand pricing, features, and restrictions.
Understanding Subscription Plans and Pricing
USA Pricing
CANADA Pricing
Key Features: Reward Modules Explained
What is a Reward Module?
A reward module is a distinct type of reward or incentive you can offer to customers. Each subscription tier includes a specific number of reward modules.
Important: Unlimited Rewards Per Module
Within each reward module, you can create an unlimited number of reward tiers without restrictions. This flexibility allows you to build comprehensive reward structures.
Example of One Reward Module:
100 points reward tier
250 points reward tier
500 points reward tier
1000 points reward tier
Example Requiring Two Reward Modules:
Points-based rewards (Module 1)
Birthday rewards (Module 2)
How to Calculate Modules You Need
Count the different types of rewards you want to offer:
Points-based rewards = 1 module
Birthday rewards = 1 module
Sign-up rewards = 1 module
Bonus rewards = 1 module
Membership rewards = 1 module
SMS Marketing Feature: Important Restrictions
Industry-Specific SMS Limitations
Critical Notice: Mobile carriers have implemented strict regulations that prohibit businesses in certain industries from using SMS features.
Ineligible Industries for SMS:
Vape and e-cigarette businesses
Tobacco product retailers
CBD and cannabis-related businesses
These restrictions are carrier-enforced and apply regardless of your subscription level.
SMS Compliance Requirements
If your business is eligible for SMS marketing, you must:
Complete SMS compliance registration*
Follow all telecommunications regulations
Adhere to opt-in and opt-out requirements
*SMS registration and compliance verification are mandatory for all users of the SMS feature.
How to Choose Your Subscription Level
Step 1: Count Your Reward Types
List all the different reward categories you want to offer (not individual reward amounts).
Step 2: Check SMS Eligibility
Determine if your industry can use SMS features based on the restrictions above.
Step 3: Select the Appropriate Tier
Choose the subscription level that provides enough reward modules and features for your business needs.
Frequently Asked Questions
Q: Can I create multiple reward levels within one module?
A: Yes, there are no restrictions on the number of individual rewards within each module.
Q: What counts as a separate reward module?
A: Each distinct reward type (points, birthday, referral, etc.) requires its own module.
Q: Can CBD businesses use any features?
A: Yes, but SMS marketing features are not available due to mobile carrier restrictions.
Q: Is there a minimum contract period?
A: No, you can cancel anytime. New merchants can start with a 30-day free trial.
Q: Is there a limit on the number of customers you can add?
A: No, you can add as many customers as you want!
Sign up today and start your 30 day FREE trial!
Sign up today to test all features and determine which subscription level best fits your business needs.
[For detailed SMS restriction information and carrier policies, click here.]